Data Protection Policy

The Real Crocodile Skin Company aims to ensure the personal data of its users is protected at all times.  The privacy notice lets you know what happens to any personal data you give to us.

What kind of personal information about you do we process?

  • Personal and contact details; including name, email, address

  • Financial information to process payment 

What do we use any personal data for?

  • To process payments

  • For direct marketing communication by SMS, email, phone, post, social media and digital channels to help offer you products and services

  • To comply with any legal and regulatory obligations, requirements or guidanc

 

What legal grounds for our processing of your personal data (including when we share it with others)?

Where it is needed to provide you with our products and services such as:

  • Managing products or services you hold with us

  • Updating your records and recovering debt

  • All stages and activities relevant to managing the product or service including enquiry, application, administration and management of accounts


Where it is our legitimate interests to do so such as:

  • Managing your product and services, updating records and recovering debt

  • To carry out monitoring and keep records of our communication with you and our staff

  • For direct marketing communication to help us offer you relevant products and services. We will send marketing to you via SMS, email, phone, post and social media and digital channels
     

To comply with our legal obligations

  • With your consent or explicit consent

  • For some direct marketing communications


 

When do we share your personal information with other organisations?

  • Business partners (E.G suppliers) or others who are part of providing your product or services or operating our business

  • Other organisations and businesses who provide services to us such as debt recovery agencies and server hosting providers, document storage providers and suppliers of other back office functions


 

How and when can you withdraw your consent?

  • Where we rely upon your consent to process personal data you can withdraw this at any time by contacting info@crocodilecompany.com.

  • What shall you do if your personal information changes?

  • You can edit your account on our website


 

Do you have to provide your personal information with us?

  • If we do not receive your personal information, we will be unable to complete any orders


 

For how long do you retain our personal information?

  • For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations

  • For as long as we provide services to you

  • Retention periods in line with legal and regulatory requirements or guidance


 

What are your rights under data protection law?

  • The right to be informed about the processing of your personal information

  • The right to have your personal information corrected if it is inaccurate and have incomplete personal information completed

  • The right to object to the processing of your personal information

  • The right to restrict processing of your personal information

  • The right to have your personal information erased

  • The right to request access to your personal information and obtain information about how we process it

  • The right to move, copy or transfer your personal information

  • Lodge a complaint with the information commissioner’s office or other relevant supervisory authority

 

Your right to object?

  • You have the right to object to certain purpose for processing, in particular to data processed for direct marketing purposes ad to data processed for certain reasons based on our legitimate interests

 

What are your marketing preferences and what do they mean?

  • We may use your home address, phone numbers, email address and social media and digital channels (E.G Facebook, Instagram) to contact you according to your marketing preference. You can stop this at any time by contacting info@crocodilecompany.com


 

Changes to this privacy notice

  • We may change this policy notice at any time; by updating this page in order to reflect changes in the law and/or our privacy practices.

  • We advise users to check this privacy notice regularly

  • In the event of any substantial changes, we will notify users there of and request their consent, where required by the law

  • In continuing to use the website, the user declares that he/she accepts the new policy notice


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Contact us

If you have any questions about this privacy notice please contact us on the following email provided info@crocodilecompany.com

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