SHIPPING & RETURNS

Shipping

 

All orders include free shipping to the UK and will be sent by recorded delivery via the Post Office. For international orders there will be a postage fee.

 

All products will be shipped within 30 days of ordering unless stated otherwise. If you have any special requirements please email us at info@crocodilecompany.com prior to ordering.

 

You will receive an email once your order has been received, shipped and delivered.

Due to your special handmade order of the crocodile skin being so rare, the delivery may take longer due to customs, however we will keep you updated via email. 

 

Returns policy

 

At The Real Crocodile Skin Company we pride ourselves on delivering a high end experience from start to finish. All items are hand checked for quality control before dispatch. We encourage all customers to check their products upon delivery.

You have 14 calendar days to return any items from the date you receive it. To be eligible for a full refund all items must be unworn, undamaged and unmarked and in the original packaging.

 

If you are unsatisfied with the products you have received please contact us on info@crocodilecompany.com to arrange a refund.

 

Please note, customers are responsible for the shipping costs for any returns or exchanges. We encourage our customers to send all parcels via recorded delivery to enable a safe arrival. We do not hold responsibility for any items lost in transit.

 

Refunds will take 7-10 working days once the item has been received. The payment will be returned on the same method in which you originally purchased.

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